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Kuhle Mkize
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kuhle.mkize@epicmslgroup.com
 

Media Release: 5 top tips for a stress- free Easter holiday

 
Easter Holiday Checklist

Easter Holiday Checklist

Hi

With the Easter holiday coming up this weekend, many South African families are busy with their last minute preparations before embarking on their holiday journey. However, in the excitement, some people may forget to plan for any unforeseen events or emergencies, which can quickly turn a holiday into a disaster.

This is according to Christelle Colman, CEO of Europ Assistance South Africa, who urges all South Africans to not leave their home for the Easter holiday before they have completed five critical checks.

Please see the full media release and a link to a short video below for further information.

Colman will also be available for interviews from Wednesday onward to discuss;

  • Why it is important that travellers plan for unforeseen events or emergencies
  • The five critical checks that all South Africans need to conduct before they leave their home for the holiday
  • How South Africans can check whether or not they have these access to emergency assistance services

Please contact me if you are interested in an interview with Colman and I will gladly arrange it for you.

 

Media Release:

FIVE TOP TIPS FOR A STRESS-FREE EASTER HOLIDAY

11 April 2017: With the Easter holiday coming up this weekend, many South African families are busy with their last minute preparations before embarking on their holiday journey. However, in the excitement, some people may forget to plan for any unforeseen events or emergencies, which can quickly turn a holiday into a disaster.

This is according to Christelle Colman, CEO of Europ Assistance South Africa, who urges all South Africans to not leave their home for the Easter holiday before they have completed the below five critical checks;

1. Test the alarm system and the backup battery

The last thing that anyone wants is to return from a relaxing holiday to find their home has been broken into. Unfortunately, for some, this situation could easily be worsened by a non-payout of an insurance claim if the alarm wasn’t set properly or in working order.

One of the main reasons why home insurance claims are rejected by insurers over the holiday period is due to non-compliance of alarm requirements. Most insurers have different terms and conditions set out in their policies detailing how home owners should maintain their alarms. For example, if a policy requires an alarm to be set whenever the homeowners are not at home and it was not set during the time of an incident, the insurer will not pay the claim. Therefore, it is vital to check your policy for the specific requirements to ensure compliance.

If the alarm is faulty or the backup battery is not in a working condition, it is advised not to leave the home unattended.

2. Ensure the car is in proper roadworthy condition

Do not get on the road without conducting a full vehicle safety check, ensure roadside assistance numbers are saved on your phone and that all car insurance premiums are paid up-to-date.

Motorists can do simple safety checks to ensure that if something happens on the road they are prepared for it. Should the unfortunate happen and a breakdown or accident occur, it is of the utmost importance to have your emergency roadside assistance and medical assistance numbers on hand.

If the car breaks down or you are involved in a collision, a rental car or emergency accommodation might be needed if you are still far away from your destination, which is why it is important to have your insurer’s details on hand to avoid being stuck in the middle of nowhere.

3. Do not drink and drive – book a “take me home safe” service

During the holidays when people are entertaining and relaxing there is often an increase in drinking and driving. The likelihood of accidents occurring during this period therefore increases significantly. It is imperative that motorist practice responsible behaviour and make use of driver assistance services to avoid the risks associated with driving under the influence of alcohol.

4. Check whether you have emergency medical assistance in place

Be sure to check with your bank or insurer if you have access to medical assistance services and if so, make sure that the emergency contact number is saved on your mobile phone. These service providers are qualified to deal with any medical emergency, from sea rescue to any other type of emergency that requires medical stabilization and transportation. If you do not have this in place, make sure you ask your insurer or bank about it as it can mean the difference between life and death.

5. Emergency home assist services

Unfortunately, emergencies often happen at the most inopportune time. While you are lounging by the sea at the coast, a burst pipe or overflowing geyser back home can seriously spoil your holiday mood. It is recommended that all geysers and water mains are switched off when leaving the home. However, should an unfortunate event take place at home while you are not there, home assistance services will be able to take emergency remedial actions on your behalf.

“By following the above advice, consumers can ensure that their vacation does not turn in a traumatic experience in the event of an emergency. As most services are readily available or already provided in existing products, it is important that holidaymakers familiarise themselves with the various benefits available to them,” concludes Colman.

-Ends


 

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About Europ Assistance South Africa:

Europ Assistance South Africa (EASA) is South Africa's most comprehensive assistance service provider. EASA has operated locally in South Africa since 1984 and is the market leader in terms of product offering and client base. The business operates solely as a business-to-business enterprise and services are rendered on a white label basis to corporate clients who are brand leaders in their respective sectors.

Europ Assistance Holdings is the parent company of EASA and was established in 1963 and became almost fully owned by the Generali Group in 2002. The EA Group is a leading international assistance service provider with more than 50 years of experience in the assistance sector. The Group has 37 subsidiaries around the world covering 208 countries with the addition of agency offices. EA Group is responsible for overseeing the needs of more than 300 million people worldwide. Visit their website for more information http://www.europassistance.co.za/

Europ Assistance South Africa is a registered Financial Service Provider (FSP 5001).

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